FAQ

1. Do you ship worldwide?

Yes, we offer worldwide shipping. Delivery times and shipping fees vary by location.

2. How long does delivery take?

Typical delivery times:

USA, Canada: 7–15 business days

UK, EU, Australia: 7–20 business days

Other regions: 10–25 business days

Processing time is 1–3 business days.

3. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your delivery at any time.

4. Can I modify or cancel my order?

Changes or cancellations can only be made within 12 hours after placing the order. Please contact us immediately if you need help.

5. What is your return policy?

We accept returns within 30 days for items that are unused, unworn, and in their original packaging.
Please refer to our Return & Refund Policy for full details.

6. What should I do if I received a damaged or incorrect item?

Contact us within 7 days of receiving the order and provide photos of the issue. We will arrange a replacement or refund.

7. How can I contact customer support?

You can reach us anytime at:
support@shane-kelly.top

Our team usually replies within 24 hours.